Fault · Audio
No sound during calls
The top earpiece makes no sound during calls; the speaker does.
View the guide steps online with your BoarDray account.
Covered on 131 models
- Samsung88With guide
- iPhone43With guide
How to approach it
The earpiece has its own amplifier (on recent models, the top amplifier, which also works as the stereo speaker) and is connected through the top flex. Try another earpiece or top flex before measuring.
Other faults in Audio
- No sound from the speakerView fault
- Microphone doesn't recordView fault
- No vibration (Taptic Engine)View fault
Where to find it
- By modelEach model lists the guides that apply to it.
- By familySamsung and iPhone already have the guide.
Models where it is covered
Samsung · 88 models
iPhone · 43 models
See inside every board
Sign in to open the No sound during calls guide next to the schematic and board view.